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alamo jamaica - worldwide car rental companies

alamo jamaica depot information

Alamo Jamaica Rental Terms for travel between 01-May-2016 and 31-Dec-2019

Payment
An initial, non-refundable deposit will be secured at the time of booking confirmation. Accepted credit cards are Visa and MasterCard.

The balance is to be paid directly to the supplier on arrival.

A passport in addition to a credit card, with available credit and in the renter's name, must be presented at the time of rental. The signature on the back of the card must match the name imprinted on the front. In addition, if the renter has an online transaction, the number and name printed on the card presented by the renter must match the name and number stored for the online transaction.
Credit Cards honored: American Express®, MasterCard®, VISA®,  Discover®
Debit/Check cards are considered to be any non-credit card American Express®, MasterCard®, VISA®,  Discover® logo. Debit/check cards and cash are not accepted at this location.

 

Cash is not accepted at this location.
The authorization placed on the renter's credit card will be the deductible amount of Damage Waiver and Damage Waiver with Theft, depending on the car class selected, plus the cost of the rental. This authorization amount may be used toward damages of vehicles or late charges. See the policies for CDW, SCDW and CDW-TP for deductible amounts by car class.
If the renter has insurance coverage through a credit card, they will have a refundable authorization charge of $350 plus the cost of the rental. To ensure a smooth rental process, we encourage renter's to verify in advance that Jamaica is included in their credit card auto insurance coverage prior to the rental and provide written verification confirming. 
If the renter does not choose to purchase one of the protection packages or does not have insurance coverage through a credit card or their personal insurance plan, they will be required to provide a deposit, in the form of a credit card authorization, in the amounts below plus the cost of the rental.
$2000 - Economy, Compact, and Intermediate
$2500 - Standard, Standard SUV and Standard Van
$3000 – Fullsize

 

Personal Accident Insurance
Personal Accident Insurance (PAI) The purchase of Personal Accident Insurance is optional and not required to rent a vehicle.
Personal Accident Insurance covers ambulance service, doctors, hospitalization and nurses for the driver and passenger in the vehicle, with a maximum limit of $25,000.00 USD.  Coverage also includes Accidental Death and dismemberment coverage of $5,000.00 USD and Personal effects up to $1,000.00 USD.

 

Damage Dispute Resolution
If you wish to discuss or dispute any matters concerning damage to your rental vehicle then please contact the Rental Company directly.

 

Tire and Windshield Protection
Tire Protection (TP) Tire Protection waivers the customer's liability in the event of damage to the vehicles tires.

 

Refueling Service
As a customer, you have a choice as to how you would like to pay for fuel.
Option 1 - Prepay Fuel
This option allows the renter to pay for the full tank of gas at the time of rental and return the tank empty. No refunds will be issued for unused gas. Pre-paid gas is available at a reduced market price.
Option 2 - We Refill
This option allows the renter to pay the location at the end of the rental for gas used but not replaced. Price per gallon will be higher than local fuel prices.
Option 3 - You Refill
This option allows the renter to return the vehicle with a full tank of gas to avoid extra fuel charges.

 

One Way Drop Policy
All one way rentals must be booked in advance and are subject to availability. One way charges apply and are payable at the time of rental. One way charges cannot be prepaid.

 

Damage Waiver and Theft Protection
Collision Damage Waiver w/Theft Protection (CDW-TP) is not insurance. The purchase of CDW-TP is optional and not required in order to rent a vehicle.
You may purchase optional CDW-TP for an additional daily fee, which reduces your responsibility of damage to the vehicle. This waiver is subject to conforming to the terms and conditions listed on the rental agreement and jacket, which if breached will invalidate the coverage/waiver provided.
The CDW-TP covers the rental vehicle in case of accident, fire, theft and total loss. It does not cover any damage to the tires of the rented vehicle.  The CDW-TP has a deductible of $500.00 USD for Compact, Economy andIntermediate; $750.00 USD for Standard, Van and SUV; $1500.00 USD Fullsize.
If the renter does not have insurance through a credit card or their personal insurance plan, or they do not purchase one of the protection packages, they will be required to provide an additional deposit or credit card authorization in the amounts below and will be responsible for the full value of damage to the rental vehicle.
$2000.00 USD - Economy, Compact and Intermediate
$2500.00 USD - Standard, Standard SUV and Standard Van
$3500.00 USD – Fullsize

 

Cross Border Policy
Driving is restricted within the country of Jamaica only.

 

Super Collision Damage Waiver
Super Collision Damage Waiver (SCDW) is not insurance. The purchase of SCDW is optional and not required in order to rent a vehicle.
You may purchase optional SDCW for an additional daily fee, which reduces your responsibility of damage or theft to the vehicle. This waiver is subject to conforming to the terms and conditions listed on the rental agreement and jacket, which if breached will invalidate the coverage/waiver provided.
The SCDW includes Theft Protection. The SCDW covers the rental vehicle in case of accident, fire, theft and total loss. The SCDW does not have a deductible but does require an additional authorization on the renter's credit card of $250.
If the renter does not have insurance through a credit card or their personal insurance plan, or they do not purchase one of the protection packages, they will be required to provide an additional deposit or credit card authorization in the amounts below and will be responsible for the full value of damage to the rental vehicle.
$2,000 - Compact, Economy and Intermediate
$2,500 - Standard, Standard SUV and Standard Van
$3,500 - Full size

 

Renter Requirements
Must meet the location's minimum age requirements.
Present a valid driver's license.
Present a major credit card in renter's name at the time of rental.
International drivers must provide a valid license from their country of residence. In addition to the drivers license, if the characters are not in English or Latin characters, an international drivers permit is recommended. If the drivers license is in characters other than Latin, an International permit is required or a Notarized English Translation is accepted.

 

Additional Driver
All additional drivers must meet all rental requirements
Additional drivers must appear at the rental counter with the primary renter.
Additional drivers must sign the rental agreement
An additional daily fee may apply for any additional drivers

The additional driver can only be added to the contract at the pick up location.


Damage Waiver
Collision Damage Waiver (CDW) is not insurance. The purchase of CDW is optional and not reuqired in order to rent a vehicle.

You may purchase optional CDW for an additional daily fee, which reduces your responsibility of damage to the vehicle. This waiver is subject to conforming to the terms and conditions listed on the rental agreement and jacket, which if breached will invalidate the coverage/waiver provided.

The CDW covers the rental vehicle in case of accident, fire and total loss. It does not cover theft or damage to tires of the rented vehicle. The CDW has a deductible of $650.00 USD for Compact, Economy and Intermediate;  $750.00 USD for Standard, Vans and SUV; $1500.00 USD for Fullsize.

If the renter does not have insurance through a credit card or their personal insurance plan, or they do not purchase one of the protection packages, they will be required to provide an additional deposit or credit card authorization in the amounts below and will be responsible for the full value of damage to the rental vehicle.

$2000.00 USD - Economy, Compact and Intermediate
$2500.00 USD - Standard, Standard SUV and Standard Van
$3500.00 USD - Fullsize

 

 

Terms of booking on this website

Information disclaimer
The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or a vehicle supplier's error. In such a case, if you book with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.

Liability
To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage (including but not limited to any accident, injury, delay or loss of enjoyment) arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website.

When you pick up your vehicle, you will be required to sign a rental agreement with the supplier of the vehicle. Your rental and use of the vehicle will be governed by the terms of the rental agreement and any other documentation or information provided to you by the supplier at the time you pick up your vehicle. The rental agreement is between you and the supplier and we will not be liable to you or to any third party in relation to the terms of the supplier's rental agreement or any other documentation provided to you by the supplier at the time of pick up.

While we will make reasonable efforts to ensure we are representing only reputable suppliers, we make no warranty about the fitness or suitability of any third party (supplier) product or service and will not accept responsibility for the quality or fitness of any vehicle. We welcome feedback from our customers on their experience with our suppliers. We may, at our discretion, provide you with reasonable assistance in resolving any dispute you may have with a supplier.

Our total liability to you in relation to your use of this website and the information contained on this website will not exceed the dollar amount of the deposit we have received from you in relation to your booking/rental. Refunds will not be made for bookings cancelled due to inclement weather. Again, we strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts.

Booking information
To make a booking you must complete our booking form which is easy to follow and secured with the latest encryption technology. Once we receive your form, we will, subject to availability, confirm your booking by emailing you a confirmation voucher and invoice.

If you are booking via phone, please make sure you have read the terms and conditions of the vehicle you wish to rent first. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the renter to ensure they make themselves fully aware of the terms displayed on our website.

Information disclosure
In booking on this website you acknowledge that we disclose your information to your selected Supplier in order to provide the requested rental services.

Vehicle capacity and fitness to drive
Under no circumstances are you permitted to carry more passengers than the vehicle you rent is legally registered to carry, and if you do your insurance may be invalidated. The number of seatbelts (and passengers) is indicated next to each vehicle on this website. Luggage capacity where shown is an indication only and we will not be responsible should you be unable to fit your entire luggage into a vehicle. It is your responsibility to choose a journey that is within your capabilities. A vehicle supplier can refuse to rent a vehicle to any person who is in their opinion unfit to drive or does not meet eligibility requirements. In such circumstances we will have no further liability to you.

Refund Policy
In the event of cancellation, any deposit amounts paid at the time of booking are non-refundable. 

Disputes
If you are unsatisfied with our service, please contact us within 48 hours of placing your booking or request and we will work to resolve any issues and determine if compensation is due. In the event you have completed your rental and are unhappy with your vehicle, we are happy to assist you in seeking compensation from the operator of the vehicle.


This website is owned and operated by Online Republic Ltd. Our financial centre and marketing office is based at Level 4 Excelsior House, 6 Commerce St , Auckland, New Zealand. In Australia, we are based at Suite 3.01, 11 Queens Rd, Melbourne VIC 3004. Thank you for booking with us.

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